About the Role
Our client, a fast-growing digital agency in the ecommerce and social commerce space, is seeking an experienced Account Manager to support their roster of TikTok Shop sellers in optimizing their online sales strategies. This role is central to seller success, providing comprehensive support across catalog management, creator attribution, paid media strategy, and sales reporting. The ideal candidate brings a strong background in ecommerce operations, digital marketing, and a deep understanding of the TikTok platform.
Key Responsibilities
- Develop and implement go-to-market and assortment strategies, including hero product selection, new item creation, pricing, and promotions across merchant-funded and TikTok-funded initiatives
- Consult on supply chain and fulfillment, optimize product card images and copy, and manage content upload
- Conduct ongoing retail-readiness evaluations across the full SKU catalog and maintain overall shop health
- Advise creators and affiliates on best practices for conversion-driving content
- Discover, select, and manage creators and affiliates, ensuring alignment with brand goals and strong GMV-driving potential
- Build and share campaign invitations and creative briefs with affiliates, manage data reporting, and boost top-performing organic content with paid media
- Develop and manage go-to-market budgets, and launch, manage, and optimize campaigns across ad types to meet KPIs using TikTok Ads Manager
- Deliver comprehensive sales reporting, including gross sales, units, GMV, AOV, and trends
- Provide monthly summaries with data-driven insights, top-performing creatives and products, and recommendations for optimization
Qualifications
- Proven track record in ecommerce management, particularly with retail and social media platforms like TikTok
- Strong digital commerce skills, with the ability to translate data and insights into actionable strategies that drive results
- Sharp analytical skills, comfortable identifying trends and making informed, data-driven decisions
- A keen eye for brand merchandising, optimizing product listings and content to drive engagement and conversion
- Comfortable working cross-functionally with clients, global team members, creators, and affiliates
- Highly detail-oriented, with the rigor to manage complex catalogs and campaigns aligned to business objectives
Please note: Applicants must be authorized to work for any employer in the U.S. Employment-based visa sponsorship is not available at this time.