eCommerce Placement places Director of Omnichannel Commerce leaders at retailers, CPG brands, and multi-channel businesses across the US, Canada, and UK. Contingency-based. No placement, no fee.
Quick Answer
eCommerce Placement recruits Director of Omnichannel Commerce leaders for retailers, CPG brands, and multi-channel businesses. Contingency-based. No placement, no fee.
The Role
The Director of Omnichannel Commerce connects a brand's digital and physical channels into one coherent customer experience. The role owns strategy and execution across DTC, marketplace, retailer.com, and in-store fulfillment models like BOPIS and ship-from-store, and coordinates the merchandising, inventory, and marketing decisions that span channels. Strong candidates think in terms of the whole customer journey rather than a single channel.
Our Approach
We work on contingency, meaning you pay our fee only when we successfully place a candidate. No retainer. No upfront cost. Our fee is 20% of the placed candidate's first-year base salary, invoiced on their start date.
Every placement includes a replacement guarantee. If a hire does not work out within the guarantee period, we conduct a new search at no additional cost.
Start a Search →Why Specialize
Omnichannel leadership is one of the hardest eCommerce profiles to source well, because it sits across so many functions. Here is why a specialist matters.
Most candidates are deep in one channel. True omnichannel leaders can hold DTC, marketplace, and retail in view at once, and that combination is genuinely scarce.
Omnichannel leadership touches merchandising, supply chain, marketing, and store operations. We calibrate which of those the role truly owns before we source.
The best candidates can come from a retail or a digital-first background. We screen for the ones who can bridge both rather than favor one.
What We Fill
Cross-channel strategy across DTC, marketplace, and retail.
Emphasis on connecting store and digital fulfillment.
Senior leadership scope across all commerce channels.
Platform and experience focus on merging channels.
Bridges eCommerce and brick-and-mortar operations.
Enterprise scope with full cross-channel P&L.
Our Process
Most Director of Omnichannel Commerce searches deliver an initial shortlist in 2 to 3 weeks and a placed candidate in 4 to 8 weeks.
FAQ
Most Director of Omnichannel Commerce searches deliver an initial shortlist within 2 to 3 weeks of engagement. Total time to an accepted offer typically runs 4 to 8 weeks, depending on interview process length and offer negotiation.
Director of Omnichannel Commerce compensation typically ranges from $130,000 to $190,000 in base salary, depending on company size and channel complexity. Our 2026 eCommerce Salary Guide covers detailed benchmarks.
Multichannel selling runs each channel, such as your site, Amazon, and stores, as a separate track. Omnichannel connects them into one experience, so inventory, pricing, service, and fulfillment work together across channels. A Director of Omnichannel Commerce leads that integration.
Yes, though omnichannel roles at retailers sometimes require proximity to stores or headquarters. We place remote, hybrid, and on-site candidates across the US, Canada, and UK.
We place omnichannel commerce leaders across retail, CPG, beauty, apparel, home goods, grocery, and specialty retail, as well as multi-channel DTC brands expanding into wholesale and retail.
Tell us about the role and we will be in touch within one business day.