About the Role
Our client is a premium pet nutrition brand, part of a global health and wellness group, focused on making wellness more achievable and enjoyable for the four-legged members of the family. The company culture is rooted in passion, quality, transparency, and innovation.
The brand is looking for a Senior Amazon Manager to lead all aspects of its eCommerce strategy across Amazon North America. Reporting directly to the Ecommerce Director, you will be the Amazon team leader: owning the P&L, setting the process and workflow governance for all listings, optimizations, and promotional initiatives, and leading a team of three coordinators to deliver every Amazon and promotion-based deliverable on time.
Key Responsibilities
Amazon Business & P&L Ownership
- Own the Amazon business and P&L, including revenue, gross margin, contribution profit, advertising efficiency, and overall channel profitability
- Build annual, quarterly, and monthly Amazon business plans that meet or exceed revenue and profit targets
- Own forecasting, budgeting, promotional planning, and financial reporting for the channel
- Set and monitor channel KPIs, identifying opportunities, risks, and corrective actions, and find ways to grow revenue while protecting margin
Team Leadership
- Lead a results-driven team of three coordinators who understand how their work connects to key business indicators
- Set clear goals, KPIs, priorities, and accountability across the Amazon team
- Coach and develop team members to strengthen their analytical, strategic, and operational skills
Advertising, Promotions & Demand Generation
- Partner with the internal team to develop and optimize Amazon advertising strategies that drive profitable growth
- Champion velocity and social proof campaigns to accelerate product adoption
- Build promotional strategies around key Amazon events, seasonal moments, launches, and emerging marketplace programs
- Measure promotion and advertising effectiveness, balancing short-term sales acceleration with long-term brand equity
Content, Conversion & Brand Experience
- Drive strategy for Amazon content, including product detail pages, enhanced content, imagery, copy, keywords, and merchandising
- Optimize content continuously using performance data, search behavior, competitive analysis, and customer reviews, ratings, and Q&A
- Partner with Creative, Brand, Social, and Marketing teams on compelling, on-brand customer-facing assets
- Develop testing strategies to improve traffic, conversion, average order value, and customer economics
Cross-Functional Leadership & Operations Readiness
- Manage project schedules and communication plans for promotional strategies across Marketing, Brand, Creative, Social, Operations, Finance, Supply Chain, Product Development, and Customer Service
- Partner with Logistics and Operations to maintain healthy inventory, minimize stockouts and excess, and factor lead times and promotional calendars into growth plans
- Keep listings, pricing, inventory, fulfillment, and promotions aligned, with contingency plans for supply constraints and marketplace disruptions
Analytics & Business Intelligence
- Analyze performance at the SKU, product, campaign, category, and channel levels to diagnose gaps and prioritize opportunities
- Build and maintain dashboards covering revenue, profitability, advertising efficiency, conversion, traffic, and inventory
- Turn complex data into concise recommendations for senior leadership, with a test-and-learn mindset
Location & Compensation
- Location: Remote, with travel to Orlando, FL 3x per month
- Base salary: Up to $140K-$150K, plus 20% bonus