About the Role
Our client is a fast-growing eCommerce agency that helps the world’s leading brands accelerate growth across every major digital marketplace, with near real-time performance measurement that improves sales, share, and profit.
The agency is looking for a TikTok Shop Specialist focused on affiliate and paid media support for its TikTok Shop sellers. This role is a great fit for someone with experience in eCommerce, digital marketing, or social commerce who enjoys working with creators and affiliates, optimizing campaigns, and delivering excellent client service. You will play a key role in managing affiliate partnerships, supporting paid media execution, and delivering structured reporting that helps sellers grow.
Key Responsibilities
Affiliate & Creator Management
- Discover and recruit creators: Research and reach out to creators and affiliates who align with client brand goals
- Coordinate affiliate campaigns: Share creative briefs, help manage sample requests, and communicate guidelines to creators
- Support affiliate communications: Respond to creator questions and coach creators as needed to maximize campaign success
- Track affiliate activity: Monitor creator performance, sample status, and campaign milestones
Paid Media Support
- Implement paid media strategies: Work with the team to build and execute TikTok Shop ad campaigns based on client objectives and budgets, including GMV Max campaigns
- Monitor campaign performance: Track spend and key metrics, and help adjust tactics to optimize results
- Daily and weekly reporting: Keep performance tracking current for each client
Client Reporting & Insights
- Structured client updates: Share daily and weekly updates highlighting wins, challenges, and proposed adjustments
- Performance analysis: Help analyze sales and campaign trends and support optimization recommendations
- Strategy collaboration: Join planning discussions with internal teams and clients to set or adjust campaign goals
Who You Are
- eCommerce-savvy: Experience in eCommerce or social commerce, with a solid understanding of retail operations and platforms like TikTok Shop
- Self-starter: You thrive in a fast-paced environment and take initiative to own projects
- Analytical: You work comfortably with data, spot patterns, and turn insights into recommendations
- Creative and detail-oriented: You care about optimizing listings and campaign content to drive engagement and sales
- Collaborative: You are comfortable working across clients, creators, affiliates, and internal teams
Location & Compensation
- Location: Hybrid, in office at one of six US locations: Baltimore, MD; Denver, CO; New York, NY; Chicago, IL; Dallas/Irving, TX; or Los Angeles, CA
- Base salary: Up to $80K, depending on experience